Nothing invented.
A made-up fact is a liability the moment you read it. Every claim we write has a source.
—How we build
Every job moves through the same six stages. None of them is optional.
01The process
Every fact sourced. Every decision yours.
Before anything is built, we write down what we’re making and where every fact came from. If something isn’t decided, we ask. We never guess.
No filler. No placeholders.
No demo content, no stand-in text, nothing invented. Every phone number dials and every email address sends.
It has to pass before anyone sees it.
An automated inspection checks every link, every image and every contact detail. Then a person checks it again, on a real phone, in real light.
You see it first.
The finished work goes to a private preview, hidden from search engines, for you to review before a single customer does.
One live copy. No loose ends.
Once it’s signed off, it goes live on your domain and the preview is retired, so only one version ever answers.
Everything you own, in writing.
What you got, who holds every login, your domain records, how to ask for a change and who to call. All of it, in plain English.
02Principles
A made-up fact is a liability the moment you read it. Every claim we write has a source.
Your business, your call. Open questions come to you, never to our guesswork.
If a test or a check fails, the work doesn’t move forward. It gets fixed first.
Passwords and keys never live in code. They sit where only the system that needs them can reach.
Any account we hold on your behalf can be transferred whenever you ask, usually the same day.
You’ll always know what was done and why, in words that don’t need a translator.
03After launch
Once it’s handed over, it’s yours. If you’d rather we kept looking after it, there’s a plan for that.